T3 Arrival Meet and Assist

About This Service

As you disembark, our Meet & Assist representative will be waiting to welcome you at top of the air bridge holding your name board. Your Greeter will guide you through the immigration formalities and lead you to the baggage reclaim hall to help collect your luggage. Finally escorting you through the UKBA (Customs & Excise) if necessary, then to your next mode of transport. Our representative will be available for you until you are on your way. Please note: In the interest of security, all arriving passengers MUST maintain hold/control of their personal belongings and hand luggage at all times. N.B. Travelling with additional Luggage An extra pair of hands at the baggage carousel can be arranged with trolleys at the ready to assist, collect and carry as an add-on service provided by the airport. Please see (Heathrow Porter Service)

Cancellation Policy

To cancel or reschedule, please contact us at least 48 hours in advance. Any cancellations made within 48 hours of the booking will not be refunded.

Contact Details